Bank Support Worker

Job Introduction

IMPORTANT NOTICE: We are unable to provide work sponsorships or accommodate visa switches.

Bank Support Worker – Dolphin Homes

Job Description:

Apply today to join our compassionate and dedicated Bank Team at Dolphin Homes, supporting across both our Residential and Supported Living services.

Dolphin Homes is a well-established provider delivering high-quality care and support across Hampshire, West Sussex, and surrounding areas.

We support adults with a wide range of needs, including:

• Mental health needs
• Learning disabilities
• Autism
• Acquired brain injuries
• Physical disabilities
• Complex behaviours and dual diagnosis

Our services include:

• Residential Care Homes – 24-hour structured support
• Supported Living  – 24 hour support supporting individuals in their own homes and self-contained flats
• Specialist and complex care pathways

At Dolphin Homes, we are committed to promoting respect, dignity, independence, and choice, empowering the people we support to live fulfilling, healthy, and meaningful lives.

Important Requirement – Training Commitment

All Bank staff are required to attend and complete mandatory face-to-face training as part of their role.

This includes:

• Safeguarding
• Medication administration
• Moving and handling
• Mental health and behavioural support
• First aid
• Proact SCIP

You must be able to commit to attending in-person training and refresher sessions, as this is essential to working safely across our services.

What is a Bank Support Worker?

A Bank Support Worker provides flexible cover across multiple services. This role requires adaptability, reliability, and a strong person-centred approach.

You will provide both practical and emotional support, helping individuals to:

• Maintain independence within residential or supported living settings
• Manage their mental health and wellbeing
• Develop life skills such as cooking, budgeting, and tenancy management
• Access the community, education, or employment
• Build confidence, relationships, and social networks
• Support people with personal care needs where needed
• Support people on activities such as gym, swimming, shopping, cinema, holidays and many more

Why Should I Apply? What Makes This Role Special?

Working as a Bank Support Worker at Dolphin Homes offers flexibility alongside meaningful work.

You will:

• Work across multiple services, locations, and specialist pathways
• Gain valuable experience in both residential and supported living environments
• Have flexibility to choose shifts that suit you
• Make a genuine difference in people’s lives every day

Why Choose Dolphin Homes?

We are a values-driven organisation focused on:

• High-quality, person-centred care
• Promoting independence and recovery
• Supporting staff development and career progression

We are looking for individuals who share our commitment and passion for supporting others.

Previous experience is desirable but not essential—we provide full training and ongoing development.

Company Benefits Include:

• Blue Light Card
• Career Development Opportunities
• Casual Dress
• Employee Assistance Programme
• Critical Illness Cover
• Overtime Rates
• Fully Funded Qualifications
• Higher Rates for Experience
• Enhanced Weekend Rates
• Paid DBS
• Full Training
• Refreshments
• Auto-enrolled Pension Scheme
• In-House Mental Health First Aiders
• Long Service Awards
• Life Assurance Cover
• First Commuter Travel Club

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